The estate could show an operator their infrastructure and had nothing to
say to the business paying for it. Two storefronts and the gateway behind
both fix that: Magento on two hosts, WooCommerce on one, and pay-01
carrying authorisations with amount, gateway and decline reason. Orders,
revenue, average order value, where checkout loses people and why a card
was refused now come out of the same log lines the operators are already
reading, which is the argument for not running a separate metrics stack
beside this one.
Two platforms rather than one deliberately. Magento and WooCommerce write
about the same events differently, so a panel that groups by service
instead of assuming a single shape is the honest way to build one -- and
the demo shows that rather than describing it.
Order totals are built from a basket of real SKUs at real prices rather
than drawn from a distribution, so average order value moves the way one
actually moves. Declines rise during the seeded outage window alongside
the 5xx rate, because whatever fails requests fails authorisations too.
Twenty-seven new alert rules, thresholds calibrated against what the
fleet actually emits -- measured on the demo's own week of history rather
than guessed. A rule set at the average fires constantly and one set an
order of magnitude above it never fires; these sit two to three times the
steady-state rate, so they are quiet in normal operation and true during
the diurnal peak or the seeded incident. Four are absence rules, because
a domain controller or a storefront going silent is not a threshold
question.
Six new dashboards: fleet health, golden signals, security posture,
capacity and storage, commerce, payments.
Three limits of the query language found the hard way and worth writing
down, because each was discovered by a panel failing rather than by
reading: `dc()` does not exist -- the functions are count, sum, avg, min
and max; `or` is not supported between structured filters, so a panel
spanning tiers filters on the attribute they share and groups by service;
and dashboards refuse raw SQL outright. The validator run over all 169
panels and 38 rules now checks every one of those, plus stages, viz types
and comparators.
jcoffey-dev
f6c228b87c